Terms and Conditions

Terms and conditions can be as dull as dishwater but are here so everyone knows what to expect.
Here a quick summary:
What we will do:
– Offer you products to buy via our site delivered to you as long as you are over 18 and live in the UK.
– Take every care to ensure that the product lives up to our standards and arrives safely in a timely manner.
– Respond promptly to any request you send us at cheers@craftrebellion.com.

What you will do:
– Agree that you are over 18 and are not buying for someone under 18.
– Pay for the product and shipping via the website.
– Contact us at cheers@craftrebellion.com if you have any issues.

Here are the full terms and conditions that you must agree to be bound to in order to make a purchase on this site:

Payment & Delivery

Payments

We accept payment by major credit cards supported by Stripe. Payment is taken before the goods are shipped from our warehouse.

We take security seriously and so all payments are always send in an encrypted format via a secure socket layer (SSL). Additionally whilst we have a remember credit card feature we do not store your credit card information ourselves. This is held securely by Stripe under full PCI compliance. Any data we store in our database is protected and access is restricted internally.

All payments are in pounds sterling and include VAT at the prevailing rate. The price quoted is a per bottle or per box rate and will be labeled appropriately.

Delivery

We offer delivery to anywhere in the UK for a flat rate for each order delivered during normal business hours Monday to Friday. We also offer Saturday delivery for an additional charge which must be selected at checkout. If you grant us access to use your mobile number our courier will notify you via SMS of the day your delivery will occur.

Every care is taken to ensure the products arrive safely however we cannot take responsibility for any injury or harm caused by, but not limited to, broken glass. If your delivery is received damaged please see our refund policy below for broken items.

Our courier is instructed to ensure our deliveries are to persons that are at least 18. If they are unsure they may ask for appropriate ID. If this is not available unfortunately the courier cannot leave the order.

For the avoidance of doubt once we deliver the order to the shipping address as specified in the order the goods become the recipients responsibility.

Sales & Refunds

Sales

Our mission is to find small producers and as such there is only a limited quantity of product available. If we find we have run out and are unable to provide you with the items you have selected we will contact you and offer you the option of a full refund or selection of another item of equal value.

The price of the goods will be shown on the checkout page including the appropriate shipping rate. We take care to ensure that the description and pricing is accurate at the time you place an order. However, in the unlikely event that an error occurred and we discover this before we ship the order to you we are not bound to sell you the goods at the price shown. If such an error occurs we will contact you let you know as soon as possible giving you the opportunity to cancel or reconfirm the order at the correct price.

Alcohol is a restricted product and as such we will not sell to anyone who is not 18 years or over. By placing an order you confirm that you are at least 18 years old and not buying for someone under 18.

If you are unhappy with the service you have received from us in anyway please contact us cheers@craftrebellion.com

Refunds

In the unfortunate eventuality that your order arrives with broken bottles please notify us as soon as possible. You may choose to either return the whole case or just the affected bottles for a refund.

If you want to return any of the products you must notify us with 5 days of receipt of the delivery.

If you wish to cancel an order please contact us immediately. If the order has not yet shipped we will process the cancelation and reimburse the price of the products within 30 days of your notification to cancel.

Your statutory rights relating to faulty or misdescribed goods are unaffected by anything in these Terms and Conditions.

Limitation of Liability

You agree that Company’s entire liability, and your exclusive remedy, with respect to any services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such service(s). Company shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services or for the cost of procurement of substitute services.

We allow you to use social logins to access our site to make your life easier. However, it is your responsibility to keep your Craft Rebellion account secure. Remember that logging out of site will not log you out of your social network account. We cannot take responsibility for orders placed via your account without your knowledge. If you believe an order has been placed in error please see above for our order cancellation process.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time.

Customers should also be aware of the following inherent risks and warnings:

  • Alcohol should be consumed in moderation. and never in conjunction with operating a motor vehicle or machinery. Women should not drink alcoholic beverages during pregnancy because of the risk of birth defects. Alcohol consumption may cause health problems. See Drink Aware for more details.
  • A case of our products is heavy so extra care should be taken when lifting it. If you are concerned about the weight we advise that you transfer the bottles 1 or 2 at a time.
  • Some products may cause staining if spilt so extra care should be taken.
  • Sparkling products can be volatile due to the build up of gasses extra care should be taken when opening these.

Copyrights & Trademarks

You agree that the trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Craft Rebellion or licensed for use on this site. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.

Modification

We reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our web site. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.

Data Protection & Privacy

Data Protection

By providing your details to Craft Rebellion on our web site, you consent to us maintaining, recording, holding and using the information you give at the time of registration, to provide and improve our service to you and inform you of promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.

Privacy

Our Policy Policy is maintained separately.

General

The relevant laws of the United Kingdom will apply to these terms and conditions and the relevant courts of the United Kingdom will have exclusive jurisdiction.

If you wish to contact us you should use these methods:
Email : cheers@craftrebellion.com
Post :
Craft Rebellion Ltd
Attic Bussiness Centre
1, Maverton Road
London
E3 2JE