Privacy Policy

Privacy

We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we have to do so to get your products to you, e.g. our delivery company.

We will not sell your data to anyone.

We automatically gather anonymous access data when you visit this site. You do not have to give us any personal data to browse the site but in order to make a purchase we will need some information to ship your order safely. Anyone under the legal drinking age is unable to receive shipments from us and as such we ask that they refrain from submitting any personal information to us.

Changes to our Privacy Policy

We may change this Privacy Policy at any time. Our Privacy Policy was last updated on 10th December 2013. We will update this policy whenever the functionality of our website requires it, so we encourage you to check back regularly to review this policy so that you will always know what information we collect, how we use it, and to whom we disclose it.

Cookies

We use cookies in two ways on the site. The first is to maintain the core functionality of the shopping experience. These cookies give you access to your account and your basket.
We also use cookies to assist in better understanding how our site is used and where people come from to get to the site. These third party cookies can be disabled by your browser and won’t impact the functionality of the site. However, the information we gain from these cookies help us improve the product and services we offer our customers. The data gathered will only be used within our company.

How we use collected information

We collect and use users’ personal information for the following purposes:

  • To improve customer service
  • Your information helps us to more effectively respond to your customer service requests and support needs.

  • To personalise user experience
  • We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

  • To improve our site
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions
  • We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer the content, promotion or other site feature
  • To send users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails
  • The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via or site or email.

    Public forums

    Our website may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. We also have presences on a number of social networking sites. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.

    Security

    You should bear in mind that submission of information over the Internet is never entirely secure. Whilst we use industry standard 256-Bit SSL certificates we cannot guarantee the security of information you submit via our website whilst it is in transit over the Internet and any such submission is at your own risk. It is advisable to log out when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place. Remembering that if you use a social login then you must also log out of that social network account.

    Storage of your information

    The data that we collect from you may be transferred to, and stored in, countries outside the EEA for the purpose of operating our website or service and some processing may be carried out by third parties on our behalf (such as a third party host). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable law.

    Transfer of Personal Information in Event of Sale of Craft Rebellion or its Assets

    In the event that Craft Rebellion is sold, or transferred some of its assets to another party, our customer information will most likely also be transferred in connection with such acquisition. If your personal information is transferred, use of such information would remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of Craft Rebellion.

    Disclosure in Compliance with Laws

    You should be aware that in addition to the circumstances described above, Craft Rebellion may disclose your financial or personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Craft Rebellion or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

    Your rights

    You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us using the Contact Us page.

    You have the right under the Data Protection Act to a copy of the personal information about you held by us. Your right of access may be exercised in accordance with the Act, and your request may be subject to a fee of £10 to meet our costs in providing you with the details of the information we hold about you. You also have a right to correct any errors in that information.

    Contacting Us

    You can always submit concerns regarding our Privacy Policy via email at cheers@craftrebellion.com. You can also write to us at:
    Craft Rebellion
    Attic Business Centre
    1, Maverton Road
    London
    E3 2JE